SHIPPING AND DELIVERY POLICY
Delivered digitally.
Out of Office Diaries provides digital travel-planning services. No physical product is shipped.Effective 9 September 2026Delivery method
Your itinerary is delivered electronically, normally as a PDF or secure digital link, to the email address provided during the enquiry or payment process.
Delivery timeline
We confirm the expected delivery date before payment. Unless a different timeline is stated in writing, digital itineraries are normally delivered within 1–3 business days after successful payment and receipt of all required trip details.
When delivery time starts
The delivery period begins after both payment is successful and the customer has supplied the information required to prepare the itinerary. Missing or changed travel details may extend the delivery date.
Delivery problems
If the itinerary has not arrived by the confirmed date, check the spam or promotions folder and then email hello@outofofficediaries.in with the payment or order reference. We will verify the address and resend the file or link.
No physical shipping
Shipping charges, courier tracking and physical delivery times do not apply to our digital itineraries and travel-planning services.